Effective Date: November 9, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
SE TRADINGX LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address
Payment information when you enroll in programs or make purchases
Trading experience, goals, and background (collected via assessment forms)
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries, support requests, and coaching sessions
Appointment details and preferences
Course completion data and engagement metrics
Trading journal submissions (if provided voluntarily)
Feedback, testimonials, and success stories
2. How We Use Your Information
We use collected data for:
Providing and improving our educational services and programs
Processing transactions and payments
Communicating with you about courses, coaching sessions, live events, and updates
Sending educational content, trading insights, and program notifications
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
Creating anonymized data for research and improving our teaching methods
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our educational services, including course updates, coaching session reminders, live trading session notifications, important announcements, and customer support.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying "STOP"
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed within 24 hours
Message Frequency & Content:
Message frequency varies based on your program enrollment and course participation
Messages will be directly related to the educational services you have purchased
We do not send promotional content without specific consent
Help & Support:
Reply "HELP" for assistance or contact us at info@setradingx.com
Customer support is available during regular business hours
Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
Third-party vendors who assist in our operations (e.g., payment processing, course hosting platforms, email marketing)
SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
If required by law, legal process, or to protect our rights
In response to valid law enforcement requests or court orders
Business Transfers:
In case of mergers, acquisitions, or sale of assets
In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee and contractor training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze site traffic and user behavior
Remember your preferences and login status
Improve website functionality and user experience
Measure the effectiveness of our marketing campaigns
Track course progress and engagement
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing emails by clicking "unsubscribe" in our emails
Opt-out of SMS messages by replying "STOP"
Request information on how we process your data
Withdraw consent at any time for future communications
Request a copy of your data in a portable format
Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 11.
8. Data Retention
We retain your personal information for as long as necessary to:
Provide you with educational services and support
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records
When data is no longer needed, we securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites, including payment processors, social media platforms, and partner services. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by SE TRADINGX LLC.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will delete it.
11. International Users
Our services are primarily intended for users in the United States. If you access our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the effective date clearly displayed. For significant changes, we will notify you by email or through a prominent notice on our website.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
SE TRADINGX LLC 1209 Mountain Road Pl NE, Ste R Albuquerque, NM 87110 Email: [email protected] Website: https://setradingx.com
By using our website and services, you consent to this Privacy Policy.